Refund & Cancellation Policy

New accounts get a free trial. You will not be charged during the trial, and you may stop using the Service at any time during this period at no cost.

After the trial, continued access requires a paid subscription, billed monthly or yearly depending on the plan you choose. Subscriptions are not auto-renewing unless explicitly stated at checkout; you choose when to pay for your next billing period.

You may cancel your subscription at any time by contacting us at hari@systemcaresitsolutions.com. Cancellation stops future billing; access to the Service continues until the end of the period you have already paid for.

Subscription fees already paid for the current billing period are generally non-refundable, since you retain full access to the Service for that period.

Exceptions are made at our discretion in the following cases:

• A duplicate or accidental payment was made for the same billing period.
• A payment was charged but the corresponding plan was never activated due to a verified error on our end.

To request a refund under these circumstances, email us within 7 days of the payment with your registered business name and the transaction/payment reference.

Payments made manually via UPI/QR are activated only after we verify the transaction proof you submit. If we are unable to verify a payment, we will inform you and either request additional proof or process a refund to the originating UPI account, subject to standard banking timelines.

Approved refunds are processed within 7–10 business days to the original payment method (Razorpay) or originating UPI account (manual payments).

For billing, cancellation or refund queries, contact System Cares IT Solutions Pvt Ltd at hari@systemcaresitsolutions.com or call +91 73580 68314.